The hospitality and hotel industry’s daily obligation is to accommodate a large number of people, which necessitates an experienced, devoted, and dependable security partner who will collaborate smoothly with management to develop a cost-effective and specialized security program. Our management and supervisors collaborate directly with hotel management and the owners to develop customized safety policies and procedures for security guards to follow in the safeguarding of guests, property, and staff. Customers who come and stay at your motel, hotel, or resort will be able to rest well, knowing that the establishment is safe and monitored.
This guide by experts from Ranger Security Agency, the best security guarding service provider in Houston, TX, entails information regarding security threats in the hospitality industry as well as the role of security guards in the hospitality industry. Continue reading for more information or call us for any inquiries regarding security guards in the hospitality industry in Houston, TX.
What Are Some of the Security Threats to the Hospitality Industry in Houston, TX
Thefts
Theft is rather prevalent in hotels, and anybody can get access to hotel items or valuables. Anyone from tourists, visitors, and staff members can steal stuff. You don’t generally do a background check on every person on your guest list.
We recommend purchasing insurance for all of the hotel’s items. Your assets contribute to the development of an industry reputation, and you should not put them in danger of theft. Second, engage hotel security guards and patrol services for each level and urge them to scrutinize your hotel workers, particularly new hires. Also, the guests at the departure door should be examined, and immediate action should be taken if any valuables are gone.
Unauthorized visitors.
Even if you own a tiny local hotel, you can have up to 25 guest rooms. And if it is a five- or four-star hotel, there will be hundreds of rooms filled with people. People visiting restaurants or bars add to the congestion, making it even more difficult to supervise them. In such a case, it is imperative to look out for imposters and unwanted visitors trying to access various parts of the establishment.
Cybercrimes.
Cybercrime now affects practically every industry, including hospitality. The hotel system has all of the payment card and guest identity information that any hacker can use. Unless your IT department has implemented secure WiFi networks, you are vulnerable to cybercrime attacks every hour. The hospitality industry is always vulnerable to phishing attacks, which cost owners their reputations.
Role of Security Guards in the Hospitality Industry
- Emergency Evacuation Assistance. Helping guests during emergency evacuations.
- Event Security. Managing security for hotel events and functions.
- Guest Check-In Security. Verifying guest identities during check-in.
- Guest Safety Support. Assisting guests with security-related concerns or issues.
- Incident Response. Addressing disturbances or security breaches immediately.
- Lobby Surveillance. Monitoring lobby areas for suspicious behavior.
- Lost and Found Management. Securing and managing lost items for guests.
- Parking Lot Monitoring. Overseeing hotel parking areas for security.
- Room Access Control. Ensuring only authorized guests enter rooms.
- Safety Protocol Enforcement. Implementing hotel safety policies and procedures.
Protect Your Hospitality Business: Partner with Ranger Security Agency for Expert Security Guard Services in Houston, TX
Prioritizing visitor safety is critical to the long-term survival and reputation of Houston’s hospitality sector. Businesses can foster customer loyalty and enhance the visitor experience by employing proactive security measures and maintaining a friendly environment. In Houston, Ranger Security Agency is a valued partner for businesses in the hospitality industry looking to enhance their security measures without jeopardizing hospitality. Contact us today for more information regarding security guard services and requirements in the hospitality industry in Houston, TX.
